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Our Services

We offer Strategy & Assessment, Design, Implementation, Integration, Maintenance, Cloud Services

If would you like to our services, please contact us today and get a quote!


Strategy & Assessment Service

Our service quality and performance assessments have helped industry leading technology and software service organizations reset their strategic direction, improve operational efficiency and drive world class levels of performance, while improving customer satisfaction and loyalty.

Service Strategies’ consultants are executive level service professionals with twenty or more years of industry experience covering Support, eService, Field Service and Professional operations. They are experts at helping your organization manage the rapid change and complexities inherent to technology services. They have spent their careers running service and support operations and benchmarking service standards.

Design Service

Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers.

Implementation Service

When you invest in a software solution, you want to gain value from it as quickly as possible. That means getting the solution up and running in live production — fast! Our implementation teams help you achieve the business value you expect by fully supporting your new system implementation or add-on modules. We help you plan your project, assess business rules, and configure the solution — including integrations to and from complementary IT systems — and then help you test, deploy, and support it for long-term business value.

We use a proven, structured approach to implementing your solutions — all supported by industry experienced consultants and strong project management to help your project team work smartly with best practices for success. Our implementation services scale to meet your specific needs, whether that’s a simple add-on module, a new system, or a full global deployment.

Management Service

Free up valuable time and resources.

Intergration Service

Integration Services is a platform for building enterprise-level data integration and data transformations solutions. You use Integration Services to solve complex business problems by copying or downloading files, sending e-mail messages in response to events, updating data warehouses, cleaning and mining data, and managing and data.

Integration Services includes a rich set of built-in tasks and transformations; tools for constructing packages; and the Integration Services service for running and managing packages. You can use the graphical Integration Services tools to create solutions without writing a single line of code; or you can program the extensive Integration Services object model to create packages programmatically and code custom tasks and other package objects.

Maintenance Service

In a global economy where budgets are carefully crafted and expenses closely monitored, our clients depend on us to provide total maintenance services projects of any scale that align with their business goals and our professional commitment to excellence and safety.

Our maintenance services include plant site management, planning/scheduling, preventative/predictive maintenance, professional safety, and stores/spares/integrated supply and craft personnel and supervision. BE FORWARD TANZANIA - IT SOLUTIONS has more than 2 years of experience providing integrated maintenance management systems.

Cloud & Hosted Service

Cloud hosting services provide hosting for websites on virtual servers which pull their computing resource from extensive underlying networks of physical web servers. It follows the utility model of computing in that it is available as a service rather than a product and is therefore comparable with traditional utilities such as electricity and gas. Broadly speaking the client can tap into their service as much as they need, depending on the demands of their website, and they will only pay for what they use.

It exists as an alternative to hosting websites on single servers (either dedicated or shared servers) and can be considered as an extension of the concept of clustered hosting where websites are hosted on multiple servers. With cloud hosting however, the network of servers that are used is vast and often pulled from different data centres in different locations.